Free click & collect from our Darlington shop
Order online and pick it up from the shop for free. No delivery charge, no waiting in for a courier, and you can collect at a time that suits you.
How it works
- Choose click & collect at checkout. You’ll see roughly when your order is usually ready before you pay.
- We pick your order. One of the team takes everything off the shelf and sets it aside for you.
- We email you a collection code. Please wait for this email before you come in: it means your order is packed and waiting.
- Show the code at the counter. Read it out or show the QR code on your phone, and it’s yours.
Where to collect
Collect from Krazy Gifts, inside the Cornmill Shopping Centre in Darlington town centre, any time we’re open.
Find us on the map
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Where we are
Unit 18 CornmillDarlington
DL1 1LT Get directions
The Cornmill Shopping Centre has its own car park, and the town’s other car parks are a short walk away.
Opening hours
| Monday | 10am to 4pm |
|---|---|
| Tuesday | 10am to 4pm |
| Wednesday | 10am to 5pm |
| Thursday | 10am to 5pm |
| Friday | 10am to 5pm |
| Saturday | 10am to 5pm |
| Sunday | 10.30am to 4pm |
Click & collect questions
How much does it cost?
Nothing. Click & collect is always free.
How quickly will my order be ready?
Checkout shows when orders are usually ready, counted in the shop’s opening hours. Your order is only ready once you have our email with your collection code, so please wait for that before setting off.
Why can't I choose click & collect for some items?
We only offer click & collect when we have a little spare stock of everything in your basket, so we never promise you the last one on the shelf. If something is running low, you can still have it delivered.
Can someone else collect for me?
Yes. Anyone who has your collection code can collect, so just pass it on.
How long will you keep my order?
We hold it for two weeks from the day it’s ready, and we’ll send you a reminder or two. If it isn’t collected by then, we cancel it and refund you in full.
What if something isn't in stock after all?
Very occasionally an item sells in the shop before we can set it aside. If that happens we’ll get in touch before anything else, and you can choose to wait for more stock, have a refund for that item, or cancel the order.
Can I return something I collected?
Of course. Our Returns Policy applies just the same as for delivered orders.
Any other questions? Send us a message and one of the team will get back to you.